Is your Arlo camera not connecting properly and maybe you wonder, “How do I get my Arlo camera back online?” We will teach you the 6 best ways to get it back online!
Arlo cameras are some of the most popular outdoor security cameras on the market. They are wire-free, weatherproof, and easy to set up, making them a great choice for homeowners and small businesses alike.
However, like any piece of technology, Arlo cameras can occasionally experience problems. If your Arlo camera is not working correctly and not connecting properly, there are a few things you can do to try to get it back online.
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6 Best Ways to Get Your Arlo Camera Back Online
If your Arlo camera is not working correctly, there are a few things you can do to try to get it back online:
1. Check the power supply.
If your Arlo camera is not working correctly, one possible reason is that the power supply is not connected properly or is not turned on. Make sure that the power cord is plugged into an outlet and that the outlet is working. You can also try plugging the camera into a different outlet.
If the problem persists, make sure that the batteries are installed correctly and are charged up. If the batteries are low or dead, the camera will not work.
2. Check the internet connection.
If your Arlo camera is not working correctly, it may have lost its connection to Wi-Fi. Make sure that the Wi-Fi connection is working and that the Arlo camera has internet access.
Depending on your camera, you can check the internet connection by checking the Arlo mobile app or logging into your Arlo account online. If the camera is connected to Wi-Fi but “Offline,” you will want to try restarting the router and then restart the camera. You can also try unplugging your router for a few minutes so that it can reconnect with the network.
3. Reset your Wi-Fi modem and router.
If your Arlo camera is not working correctly, you may need to reset the Wi-Fi modem and router. To do this, unplug the router’s power supply and wait a few minutes before plugging it back in. Wait until the light on the front of the router turns solid green before continuing.
You can also try turning off any wireless security features that you have turned on. If there are passwords and keys protecting your network, you may need to try them in different combinations or get help from a computer tech if you are having trouble getting connected.
4. Reset your Arlo camera or replace its batteries.
If your Arlo camera is not working correctly, you may need to replace its batteries. To do this, remove the batteries from the camera and set them aside for about two hours before replacing them.
If your Arlo camera has a removable battery cover, you will want to replace it with fresh new batteries and make sure that they are installed properly. Reinstalling the batteries will also reset the camera’s settings so that you can reconfigure it with approximately the same settings as when you first set it up.
If you are using a rechargeable battery pack, you will want to plug it in to charge for approximately two hours before using it.
5. Restore your Arlo camera’s firmware.
If your Arlo camera is not working correctly, it may need to be updated. Check the manufacturer’s website or look on the camera itself for a small reset button that can be used to restore factory settings.
Press and hold down the reset button until the light turns orange or red (depending on your model) and then release it. Wait until this light goes out before continuing. You can also try uninstalling the Arlo app and then reinstalling it after waiting a few minutes.
6. Contact Arlo customer support.
If your Arlo camera is not working correctly, you may need to talk with an Arlo customer service representative and chat with a representative online. This will allow you to receive a replacement camera or receive some troubleshooting tips to try yourself.
If you have tried all of the above solutions and your Arlo camera is still not working, the next step is to contact Arlo customer support. They will be able to help you troubleshoot the problem and get your camera back online.
Is Your Arlo Device Receiving Power?
If it is not, make sure that the power supply cord is plugged in correctly. Next, you will want to check the indicator lights on your device to determine what the problem might be.
Arlo Indicator Lights
Red indicator light: Turn on your Arlo and look at the right side of it. If there is a flashing red light, you will want to contact Arlo support online as soon as possible. This indicates that there is a problem with your device that needs to be addressed urgently by an expert technician.
Blue light: This indicator light turns on when your Arlo camera is in standby mode. If there is no internet connection or Wi-Fi signal, this will indicate that there is a problem with your network being too weak or not strong enough for your device to recognize it. The source of the problem may be your router or modem, which you will want to contact by phone before proceeding.
Greenlight: This indicates that your Arlo camera has received enough power and it is working properly. If the green light is flashing and you have tried all of the above solutions, the problem is probably with an outlet or power cord.
What to Do if Your Arlo Camera Is Not Working
If your Arlo camera is not working, there are a few things you can do to attempt to fix the issue. The first thing you will want to do is check the indicator lights on your device to determine what the problem might be. Once this has been done, try restarting your router and then restarting the camera by unplugging it for about two minutes before plugging it back in.
If this does not work, try uninstalling and reinstalling your app and then check that everything has been installed properly. If this does not work, you may need to replace your batteries.
If your Arlo camera is not working, there are a few things you can do to attempt to fix the issue. The first thing you will want to do is check the indicator lights on your device to determine what the problem might be.
Once this has been done, try restarting your router and then restarting the camera by unplugging it for about two minutes before plugging it back in. If this does not work, try uninstalling and reinstalling your app and then check that everything has been installed properly. If this does not work, you may need to replace your batteries.
How Do I Get My Arlo Camera Back Online? Conclusion
If your Arlo camera is not working, there are a few things you can do to try to get it back online. Check the power supply, the internet connection, and the camera settings.
If your Arlo camera is not working correctly, there are a few things you can do to try to get it back online, including checking the power supply, resetting the camera, updating the firmware, moving the camera closer to your router, and restarting your router and modem. If you are still having trouble, you may need to contact customer support for further assistance.
If you enjoyed this article, check out our “How to tell if Arlo camera is recording or not” article here!