If you’re an Ecobee user, then you know the frustration of having to continually reset your device after a failure to connect.
You may even ask yourself, “Why does my Ecobee keep disconnecting from wifi?” we will reveal the 8 main reasons why!
Whether it’s due to issues with your wireless router, or in the Ecobee device itself, this behavior can make it difficult to use the thermostat effectively and set home temperature to what you want it to be.
For example, some wireless connections require a password before allowing other devices to connect to them, or the Wi-Fi signal could be too weak to detect or your router could be out of range or experiencing some problems.
8 Main Reasons Why Your Ecobee Keeps Disconnecting From Your Wifi
You can try any of 8 these fixes below if you’re experiencing wifi connection issues on your Ecobee thermostat:
1. Home Wifi Issues
The ecobee is a smart thermostat that monitors your home’s temperature and adjusts the heating and cooling systems accordingly. It also has a built-in Alexa, which can be used to control smart devices in your home and other services such as Spotify. One of the most common problems with the ecobee is that it will randomly disconnect from wifi. Luckily, there are many solutions to this problem. If you’re on an older router, try switching it out for a new one or upgrading to one that supports 802.11ac.
In order to keep the wireless connection secure, make sure you have a password set up. You may need to reset the ecobee by holding down both buttons on the device at once. Once it blinks white twice, release both buttons and press them again until they blink white three times each.
2. Air Quality Problems
One common issue that may cause your ecobee to lose wifi connection is a problem with the air quality. If the sensors on the ecobee are detecting high levels of carbon dioxide, then your wifi will disconnect because the ecobee is unable to maintain a connection.
This can be due to some household chores, such as cooking in the kitchen or using gas-powered lawn mowers or leaf blowers. You may want to avoid these activities when you know you will need your wifi. You should also invest in an air purifier if possible and run it before you need access to the internet so it doesn’t have time to build up inside of the house.
After a while, this problem should go away if there is nothing blocking the sensors on your device and no other factors contribute to poor air quality.
3. Wireless Interference From Neighbors
Wireless interference is a common problem in multi-unit dwellings. The interference can come from your neighbor’s devices, microwaves, and other electronic devices on the same frequency as your ecobee. Try to keep your ecobee away from these sources of wireless interference. Adjust your settings by disabling location services and Bluetooth on your ecobee.
Ensure that the 2.4 GHz band is available for use without any restrictions or interruptions. Use an Ethernet cable connection instead of Wi-Fi if possible If you’re having issues with connectivity, try connecting to the internet via an Ethernet cable.
4. Distance Between Devices
The distance between your ecobee and the router is the most likely cause of your connection issues. It can be solved by either moving the router closer to the ecobee, or moving your ecobee closer to the router. If you’re using a Netgear extender, move it as close as possible to your ecobee and see if that fixes any problems you are having with disconnections.
Just remember to connect it to the same wifi network.
In addition, make sure there’s nothing in-between the devices like a brick wall or fridge that may interfere with signal strength. Your router should have a coverage range of at least 50 feet in all directions around it.
5. Incompatible Firmware or Configuration Settings
If your ecobee is repeatedly disconnecting and reconnecting to the wireless network, there could be a number of reasons. One possible reason for this issue is that you have recently upgraded your router. If you suspect this might be the case, contact your ISP to get help with upgrading the firmware on your router.
A different possible reason for this issue could be that one of the settings on the ecobee is incorrect.
Try power cycling your device by turning it off for 10 seconds and then turning it back on again. Make sure the channel and SSID are configured correctly if you have multiple access points in range. Another possibility is that an older device in your home may be interfering with the signal – such as microwave or baby monitor – so try moving these devices farther away from the ecobee to see if this resolves the issue.
6. Damaged Wifi Router
If you are having problems with your ecobee disconnecting often, it could be because the wifi signal is not strong enough. You can try to replace your wifi router with a newer and stronger one, or move your router so that it has a stronger signal.
Newer routers are designed to deliver more power than older models, meaning they will have a better chance of staying connected even if there are many other wireless devices in the area. A stronger signal means a better connection for all devices on the network.
7. Low Signal Strength Between Your Ecobee and Router
A low signal strength between your ecobee and router can be the cause for your wifi disconnection. This happens when you have a large distance between the two devices. There are some things that you can do to fix this problem before deciding to get a new router or having someone install a wireless repeater in your home.
First, make sure that there are no obstructions blocking the pathway between your ecobee and router.
8. Poor Wireless Coverage Within the House
The most common problem with ecobee is poor wireless coverage within the house. The reason for this is that the ecobee system uses a remote internet connection to communicate back and forth with the thermostat. If the wireless signal within your house is weak, then it will have trouble maintaining a connection with your thermostat.
To get around this issue, you can use an ecobee extender or move your thermostat closer to where you receive the strongest wireless signal.
Why Does My Ecobee Keep Disconnecting From Wifi? Conclusion
One of the most common reasons an ecobee has issues connecting to wifi is due to poor signal. This could be due to a weak signal inside the house, or it may be that there is too much interference caused by other devices in the home. Another possibility for disconnections is that your router might be too far away from your ecobee.
It’s also possible that your router could have been assigned a different IP address than before, which would cause an issue with connectivity.
If you enjoyed this article, check out our “Why Does My Ecobee Keep Running?” article here!