If you have an ecobee thermostat in your home, you probably enjoy its many benefits. This smart thermostat is a lot more capable than traditional models, and chances are you’ll love the convenience of controlling the temperature from your phone or voice assistant. However, like any other technology, ecobees occasionally have problems.
They can stop working properly for several reasons, which is why you should know how to fix your ecobee if it keeps turning off.
Whenever something isn’t working correctly with your ecobee, it’s usually because of some kind of glitch in its software or hardware. Luckily, there are several things that you can do to help resolve the issue and get your ecobee working as it should again. This post will explore how to fix your ecobee if it keeps turning off.
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Why does my ecobee keep turning off?
There are a number of common issues that can cause your ecobee to turn off.
These issues may be related to the thermostat’s settings or the device itself, so you should troubleshoot each area to identify what might have caused the problem.
The first step is to check whether or not your ecobee is responding properly to its internal settings. This may be difficult if you haven’t used it in a while, but you can still try resetting it and then adjusting the settings manually until it functions properly. If everything stays the same after you restart your ecobee, there may be an issue with its hardware.
7 Ways to Fix Your Ecobee That Keeps Turning Off
1. Update The Firmware On Your Ecobee
As already mentioned, the ecobee thermostat runs on a type of software that you install on your home network. This type of software is known as firmware and is updated to identify any hardware or software issues that may need to be fixed.
While you can download new firmware using the internet, updating your ecobee thermostat at home is highly recommended. The best way to do this is usually through the device’s web interface, which will update your firmware automatically each time you connect it to a computer.
2. Reset Your Ecobee Thermostat
Your ecobee thermostat is capable of a lot of different features, but it is still okay with problems. If your ecobee stops working, one of the easiest things you can do is reset it to factory settings. This will wipe all of the data from your thermostat and put it back to its default state, and if the issue was simple software related then it should start working after this step.
Resetting your ecobee is as simple as unplugging it for a few seconds and plugging it back in again. You can also use this method if you want to return the device to its default software settings.
3. Update The Device’s Sensors
The ecobee uses a number of different sensors in order to monitor the temperature and humidity levels in your home. In truth, these sensors are more important than the thermostat itself because they tell the device how to regulate the temperature.
That’s why it’s important to keep your sensors up-to-date and clean. If you notice that they are not working properly, consider replacing them with a new set. You can buy these sensors online, usually from Amazon or a similar retailer. The installation process is easy, especially if you use their YouTube installation guide.
4. Check the Batteries
It’s always a good idea to keep track of the condition of both your batteries and the ecobee thermostat. Many people neglect ensuring that all of their batteries are actually charged up, and it’s important to keep all of your ecobee thermostats in this category.
If you have dead batteries or ones that aren’t working properly, then you should consider replacing them with a new pair. You can find these replacement batteries within Amazon or other similar retailers.
5. Try Rebooting By Tapping The Sensor
For some reason, the ecobee thermostat sometimes becomes less responsive after it has been installed. This is especially common if it has been working properly for a long time and suddenly stops functioning. In such cases, the easiest way to fix this is to reboot your ecobee by tapping on it.
Simply tap on your ecobee to get things up and running as they should be. This will reset its software and refresh its sensors, so you should see that everything fixes itself after a few minutes.
6. Check the room’s temperature and humidity
If your ecobee still needs to respond properly to its settings, then there may be another issue with the thermostat. One common problem that can occur is incorrect readings from the device’s temperature and humidity sensors. If you notice that your ecobee displays inaccurate temperatures or humidity levels, it may be time to replace these sensors.
In order to do so, you will have to make a trip back to your local home improvement store, where they can assist you with the new sensor installation.
7. Get Help If You Need It
If none of the above steps resolve your issue, then it might be time to start getting some help from professionals instead. Since your ecobee thermostat is powered by software, there is a good chance that the problem lies within a faulty third-party app or cloud service.
The best way to solve this issue is to use an online service such as Geek Squad or another professional IT provider. With their help, you should have no trouble getting your ecobee back on track and working properly again.
Why Does My Ecobee Keep Turning Off? Conclusion
There are many reasons why your ecobee might operate differently than intended. One of the most common issues is that it stops responding to changes in its settings, usually because there is an issue with the thermostat itself or the sensors. This can be fixed by resetting your ecobee, checking your batteries and sensors, or updating the device’s firmware.
If none of these steps resolve the problem, consider taking your ecobee to a professional and getting their help. As long as you know how to fix your ecobee that keeps turning off in a pinch, you should be able to save time and money.
If you enjoyed this article, check out our “Why Does My Ecobee Keep Going Offline?” article here!