Eufy doorbell is an intelligent, easy-to-install, and straightforward way to monitor your home. When someone rings the doorbell, you’ll know who’s at your door and can watch them through eufy smart cameras and eufy voice remote controls.
The eufy doorbell is an innovative and economical way to keep your home safe. You can use the eufy doorbell to protect your property, connect with family and friends, or use it as an alert.
However, your Eufy doorbell may fail to pick up motion at times which can be frustrating and make you wonder, “Why is my Eufy doorbell not picking up motion?”
If you are having trouble with your Eufy doorbell not picking up motion, there are a few things that you can try. Charge your Eufy doorbell batteries, ensure enough distance between the camera and the doorbell receiver, and set up your WIFI. Finally, check to see if any debris around your Eufy doorbell could interfere with its functionality.
7 Main Reasons Why Your Eufy Doorbell is Not Picking Up Motion
Here are the 7 main reasons why your Eufy doorbell is not picking up motion:
1. Check the Batteries
This is the first thing you should do when your Eufy doorbell is not picking up motion. A battery compartment is located underneath the unit and contains two AA batteries. The batteries power the device; if they are not working correctly, your device will not function as expected. Ensure that your batteries are in good condition and there is no corrosion on them so they can work properly.
2. Check the Sensors
The sensors on a doorbell are located at each side of the unit and detect motion when someone comes close to your home or office door. If one of these sensors does not work well, then your device will not be able to detect movement at all times, which could cause problems for people who have purchased this product from Amazon or another online retailer.
To fix this issue, check if any obstructions are blocking the path between the sensor and where you want it to pick up movement from (e.g., trees or bushes).
3. Check the Distance
The other thing you need to check with your Eufy Doorbell is how far away it is from where you want it to pick up motion. The Eufy Doorbell has a range of about 300 feet, so if you have it set up in one part of your house and try to use it on another side of your home, it will not work correctly.
The best way to test this is by moving around the house until the doorbell starts working again. If you have a large home, it might take some time to find the right spot for your doorbell camera.
4. Poor Positioning
Another thing you need to do is ensure that your doorbell is positioned in a good location. If you have placed it in the wrong spot, then it won’t be able to pick up motion. The best way to do this is by placing it near the front door so that when someone arrives at your house, they will be close enough for the motion sensor to pick them up.
5. The Doorbell Is Not Plugged In
Another thing to check is whether or not the doorbell is plugged in. The Eufy Smart Doorbell Pro has an LED light that shows whether or not it’s connected to a power source. If this light is off, the device may have been unplugged by accident or even by a curious pet who might have chewed through the cord.
If you can’t find any damage to the wiring, ensure that your doorbell is plugged into the proper outlet and turned on. The instructions for using Eufy Smart Doorbell Pro tell you exactly where to plug in your device.
6. The Power Adapter Is Not Connected Properly
The other thing you will want to do is check whether the power adapter is connected correctly. If it is not, then this could be why your Eufy Doorbell is not picking up motion.
There are two ways for you to check if the power adapter is connected correctly. The first one is by pressing down on the test button; if nothing happens, then there is no power connection. The second way is by checking the LED light.
If it does not light up when pressing the test button, you will know there is no power connection. If you want to ensure that there is a connection between your doorbell and its battery pack, then follow these steps:
- Ensure that both parts of your Eufy Doorbell are turned off before proceeding with this step.
- Now connect them by plugging their respective ports into each other and ensuring they are securely attached before turning them back on again.
7. The Camera Is Dirty or Has Dirt on It
The camera lens can become dirty from dust and other particles in the air. You can clean the lens with a soft, dry cloth. If you don’t want to use water, try using compressed air to blow off any dust particles stuck on the lens. Make sure that your camera is fully charged and turned on.
If you have a Eufy Security Camera and Doorbell Pro, ensure your camera is fully charged before starting your motion detection test. If it is not fully charged, your motion detection will not work correctly.
The app will notify you if this happens, but you can check by going into Settings > Power Status > Battery Status. If it shows “Low Battery, ” plug it into a power source and wait until it offers 100% charged again.
Why is My Eufy Doorbell Not Picking Up Motion? Conclusion
Your Eufy doorbell needs to be connected to Wi-Fi to work correctly. If you are having trouble with your doorbell, try setting up the Wi-Fi connection again. You can find the detailed instructions on how to set up the Wi-Fi connection here: http://www.eufylife.com/how-to-install-my-euphy/.
If you have already set up your doorbell, but it is still not working correctly, please ensure that your Wi-Fi router is not interfering with the operation of your Eufy Doorbell.
If there are other wireless devices (such as phones or laptops) in your home that may also be using the 2.4GHz band in your area, then this could cause interference with your doorbell’s signal and prevent it from working correctly.
To eliminate this possibility, move closer to your router and turn off any other wireless devices on the 2.4GHz band until the problem is resolved. In this article, we discussed informative about why my Eufy doorbell is not picking up motion.
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