One of the most common complaints with Eufy doorbells is that they don’t work at night. Being connected 24/7 can be dangerous; sometimes, your doorbell can drop its connection at random times. Unfortunately, it doesn’t always mean that you will need to have a technician come out to fix the issue.
Sometimes there isn’t anything you can do besides take it down and try again. Doorbells are connected by the internet, meaning everything from interference to internet lag can affect your doorbell’s performance.
So, you may wonder, “Why is my Eufy doorbell not working at night?” We reveal that answer!
A Eufy doorbell might not work the best at night time if there is internet or device lag, incoming ringers, Wifi router issues, bad batteries, motion sensor issues, wireless carrier issues, poor data usage and mapping, neighbors devices are interfering with yours, issues with your device, incompatibility or your device settings are set up incorrectly.
Here are some of the most common reasons why your eufy doorbell is not working at night time!
12 Main Reasons Why Your Eufy Doorbell is Not Working at Night
1. Device Lag
This is one of the more common problems you will run into when your device is connected to an internet connection. The lag happens when your device begins to slow down, usually due to being put under too much stress by other internet devices in the area.
You can combat some of this by changing how long it takes for your doorbell to record a clip. If you have it set in a bad area, try lowering that down to 30 seconds or less and see if that changes anything.
2. Incoming Ringers
This is a problem that can arise with poor home installation. If you are too close to your neighbors, their ringers will affect your doorbell. Before installing your doorbell, ask the person doing it if they can run a wire in an area they know doesn’t have any nearby ringers.
3. Internet Lag
This is one of the most common issues with internet-enabled devices, especially ones connected to wifi through a 3G connection or a cell network from outside. It will often appear as though your device has dropped its connection when it is just being affected by another device in the neighborhood or in your house itself. Try moving your doorbell around to see if that helps.
4. Your Wifi Router
This is one of the most common problems with internet-enabled devices, mainly because Wi-Fi can be affected by everything from interference to being outdated. Try changing the channel on your router or upgrading it entirely if you see no other option.
Sometimes these connections will switch overnight, and if this happens to you, you will have to change your connection again in the morning.
If all of this doesn’t work out for you and your device is still dropping at night, try replacing the batteries before trying something more drastic. Sometimes, a dead battery can cause issues and drain the device more quickly than it should. This can also be an issue with your wifi connection if the internet is being affected at all by other devices nearby.
6. Motion Sensors
Your doorbell is connected to motion sensors and a speaker that plays the ring in the event nobody is around. In cases like these, ensure you are always around to ensure they are working by physically checking them. This will allow them to work more effectively and ensure they don’t drop at random windows in their life cycle.
7. Wireless Carriers
Your wireless carrier’s service may affect your doorbell, allowing you to use it but dropping it in the middle of its recording. Try switching from one carrier to the next to see if that makes a difference. In many cases, you will be able to use it just fine but not get all of the expected benefits.
8. Data Usage and Mapping
Your device may be using up more data than anticipated, causing it to suffer from lag and other issues. Check your device’s data usage and make sure that it is not using too much, as this can cause lag issues and even disconnections when used for devices like doorbells that require high amounts of data speed and stability in order to work effectively.
9. Neighbor’s Devices
If you have a neighbor with a wifi device, their interference can sometimes affect your doorbell, especially if you are too close. The result is that your connection will lag, making people think that your own device is not working.
Keep in mind that this is common and if this happens, try moving the doorbell to avoid the interference, or try changing the frequency on your wifi router to help with the problem. At most, you might have to just disconnect from wifi entirely and connect directly via cell network if nothing else works out for you.
10. Your Device
Sometimes the device on its own is to blame, either because it has more lag than many devices placed together or because of another software update or application upgrade that needs to be done on its own. If none of the above fixes your problem, then the best solution is to take a temporary break from using the device and upgrading it.
11. Incompatible Devices
Even though your device is connected to the internet and therefore receives updates, there are many that are not compatible with each other. This can cause issues in different circumstances, whether it is just not working right or if other devices have a problem with it. In this case, the doorbell may work fine but have problems connecting with all of its neighbors.
12. Device Settings
Nothing makes a device fail, like having it work incorrectly. If you check your settings and find that they are all set up correctly, the problem lies elsewhere. This can be an issue with your network or outside interference, but using these steps should allow you to correct the errors down the line and ensure that your device works without any of these issues cropping up again.
Why is My Eufy Doorbell Not Working at Night? Conclusion
These are just some of the most common reasons why your eufy doorbell may not be working at night. If none of these seem to work for you, then feel free to contact customer service to see if they have a fix. Usually, they will have no problems helping you with this problem, but sometimes they will tell you there is nothing they can do.
If you believe this is the case, you will want to take a more drastic step and possibly upgrade the device if it is connected to an outdated wifi router. If you are experiencing other issues with your doorbell, then feel free to check out the eufy’s official troubleshooting website or contact their customer support.
If you enjoyed this article, check out our “Why Does My Eufy Doorbell Keep Ringing?“